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infoEducational Guide2 min read

I Gave a Scammer My Bank Details — What Should I Do Right Now?

If you shared your bank account number, card details, or online banking login with someone you now believe was a scammer, you need to act immediately. Every minute counts. This guide tells you exactly what to do right now, step by step, to freeze your accounts, dispute charges, and limit the damage.

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Act Immediately — Every Minute Counts

Note: This guide covers all scam types — phone, text, email, and online. If you received a suspicious email, forward it to check@scam.support for a free risk assessment. For all scams involving financial loss, report to your country's fraud agency — see all reporting agencies.

Step 1: Contact Your Bank Immediately

Call your bank using the number on the back of your debit or credit card. Tell them:

  • You believe you shared your banking details with a scammer
  • What information you provided (card number, account number, login credentials, etc.)
  • When it happened

Your bank can freeze your account, block your card, and flag suspicious transactions. Most banks have dedicated fraud lines available 24/7.

Step 2: Change Your Passwords

From a different device than the one you used with the scammer:

  • Change your online banking password
  • Change your email password (scammers may use your email to reset other accounts)
  • Change passwords for any accounts that use the same password
  • Enable two-factor authentication on all accounts

Step 3: Monitor Your Accounts

For the next several months:

  • Check your bank statements daily for unauthorized transactions
  • Set up transaction alerts through your banking app
  • Monitor your credit report for new accounts opened in your name
  • In the US, consider placing a fraud alert or credit freeze with the three credit bureaus (Equifax, Experian, TransUnion) at no cost

Step 4: Document Everything

Save all evidence:

  • Screenshots of messages, emails, or texts from the scammer
  • Transaction records showing money sent
  • Phone numbers, email addresses, or websites used by the scammer
  • Notes about what happened, including dates and times

Step 5: Report the Scam

Reporting helps law enforcement track fraud networks and may help with recovery.

Sources

Report this scam

Report in the United States

the FTC

Report in Canadathe Canadian Anti-Fraud Centre
Report in the UKAction Fraud
Report in AustraliaScamwatch
I Gave a Scammer My Bank Details — What Should I Do Right Now? | Scam Support